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Privacy Policy:

We respect and are committed to protecting your privacy.  We may collect personally identifiable information when you visit our site.  We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the pages you visited.  We will not sell your personally identifiable information to anyone.

Security Policy:

Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions.  It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy:

We take care of  our customers.  You must be completely satisfied with every product that  you order from Jacobsen Inc.  If there is ever a problem, we will solve it  immediately with a replacement, full credit or refund.  We do not allow unhappy customers!

Shipping Policy:

If you place an order by 2:00 p.m. CST, generally it will be shipped that same day (Monday-Friday).  It is rare that we are out of stock on a product, but if we are we will call or email you immediately.  Backordered items will be shipped out as soon as possible.  Our basic shipping charges are based on the total weight and dimension of your order.